Effective Date: 2023/01/18
Last Updated: 2025/01/22

Welcome to Babivi (babivi.com). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information in compliance with the General Data Protection Regulation (GDPR).

By using our website, you agree to the terms of this Privacy Policy.

Who we are

Babivi (“we,” “us,” or “our”) is an online store providing high-quality baby clothes and accessories. Our website, babivi.com, allows users to browse and purchase products.

For any privacy-related inquiries, you can contact us at:
📧 Email: contact@babivi.com

2. What Data We Collect

We only collect personal data when you voluntarily provide it, such as:

Cookies & Tracking: Technical data (such as IP address, browser type) for website functionality and analytics.

Account Registration: Name, email address, and password when you create an account.

Order Processing: Shipping address, billing address, and payment details (processed by third-party payment providers).

Communication: Information you provide when contacting us for support.

3. How We Use Your Data

We process your personal data for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To send order confirmations, shipping updates, and promotional emails (if subscribed)
  • To improve our website experience using analytics and cookies
  • To comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Third-Party Data Processing

We share necessary data with trusted third parties to operate our services:

  • Payment Processing: Your payment details are processed securely by third-party providers such as Stripe, PayPal, and Visa. We do not store your full payment details.
  • Shipping & Delivery: Your shipping address may be shared with third-party logistics providers to ensure delivery via the closest available shipping company.
  • Analytics & Cookies: We use analytics tools to understand website traffic and improve our services.

Each third-party provider has its own privacy policies governing the use of your data.

5. Your Rights Under GDPR

As a resident of the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data.
  • Right to Restrict Processing: Request limited use of your data under certain conditions.
  • Right to Data Portability: Request your data in a structured, commonly used format.
  • Right to Object: Object to processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: If you have provided consent for data processing, you may withdraw it at any time.

To exercise your rights, please contact us at policy@babivi.com.

6. Data Retention

We retain your personal data:

For order history and customer service purposes (unless requested for deletion).

As long as your account remains active (you can request account deletion).

As required for legal, tax, and business compliance.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

8. Data Security

We implement industry-standard security measures to protect your personal data. However, no online transaction is 100% secure. Always protect your login credentials and notify us of any suspicious activity.

9. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 Email: policy@babivi.com